Mykhailo Mykhailovych Sheveliuk
Head of the Ukrainian School of Hospitality, restaurant service expert, PhD in cultural studies
- From Lviv to an internship in Poland at 19…
Mykhailo ShevelIuk was born and raised in the village of Polyany, Zolochiv district, Lviv region, in 2011 he graduated from school and planned to enter international relations or journalism, but fate had other plans. In 2011 he entered the Lviv Higher Professional School of Restaurant Service and Tourism for the specialty: waiter-bartender. The interview at the school is conducted by the director Hanna Fedorivna Balushchak. She recommended that Mykhailo apply for this specialty. After six months, Mykhailo interned in Poland, first in a small 3* hotel and then in the 4* hotel Arka Medical and Spa, with a total internship duration of 8 months. During this time, Mykhailo perfectly learned the Polish language and the guests (Poles) did not notice the accent when talking, as often happens when you learn a foreign language. It is worth noting that after school, Mykhailo studied at the college of the Kyiv National University of Culture and Arts (restaurant business) and at the Ivan Franko Lviv National University (tourism) and has already completed postgraduate studies at the Kyiv National University of Culture and Arts in Kyiv, where he devoted a lot of time to scientific activities, learning a lot of interesting and new things, and he acquired the most knowledge and practical skills during his studies at the school, which he graduated with honors. In parallel, Mykhailo always worked in the service sector in the positions of: waiter, bartender, administrator.
• EDUCATION
KYIV NATIONAL UNIVERSITY OF CULTURE AND ARTS
CULTUROLOGY
POST-GRADUATE STUDENT, DOCTOR OF PHILOSOPHY
2018-2022
IVAN FRANKO LUNAR UNIVERSITY TOURISM SERVICE BACHELOR, MASTER
2014-2018
LVIV BRANCH KNUKIM
HOTEL AND RESTAURANT SERVICE JUNIOR SPECIALIST
2012-2013
LVIV HIGHER VOCATIONAL SCHOOL OF RESTAURANT SERVICE AND TOURISM
WAITER, BARTENDER QUALIFIED EMPLOYEE
2011-2012
WORK EXPERIENCE
LVIV PROFESSIONAL COLLEGE OF HOTEL, TOURISM AND RESTAURANT SERVICE (HEADER OF THE EXAMINATION COMMISSIONRESTAURANT DIRECTION)
2022
"VOCATIONAL TRAINING SCHOOL" LLC (Ukrainian School of Hospitality) "UKRAINIAN HORECA SCHOOL" Head
2019 - PRESENT
RESTAURANT "VALENTINO", SWISS HOTEL (ADMINISTRATOR RESTAURANT, MARKETING MANAGER)
2016 - PRESENT
MUSIC LAB (ADMINISTRATOR)
2016
"RAMADA LVIV" HOTEL (BARMAN, ADMINISTRATOR)2014-2016
RESTAURANT "CULT" (WAITER, SENIOR WAITER)2012-2013
INTERNSHIP IN HOTEL AND RESTAURANT COMPLEXES IN POLAND:
KOLOBŻEG, WILKASY (WAITER, BARTENDER)
2011-2012
"Since my second year, I started working with people, reading, listening to their requests, and finding solutions to certain issues. The job gave me great freedom - I worked a lot and often wrote study notes either at night or in the minibus on the way to work, I was always engaged in self-education."
After graduating from university, says Mykhailo ShevelIuk, he began to think about where to go next, and decided to continue his studies - although not in Lviv.
“Then I learned that you can go to graduate school and get a PhD (Doctor of Philosophy). At that time, to be honest, I didn’t even fully understand what it was, but it seemed to me that this was the right step to gain new knowledge in the field where I wanted to develop. And I started preparing for admission.”
Now Horeca School is a team of 8 employees. It all started with a small team of two people.
Excerpt from an interview for the online publication: 4studio
Why did you refuse the offer to go and develop your career in Europe?
You know, there were really a lot of opportunities. I didn't go because I believe in my country, I believe in Ukrainians, I believe that we can not only follow the trends of European or Moscow restaurants but also create trends here, in our country, in the center of Europe. As a country, we have huge potential for development in all areas. You can always manage to go somewhere to Europe or the USA, but you should try to do something high-quality, valuable and competitive here. Our goal is to popularize Ukrainian hospitality and service in the world. And always work to improve our indicators.
What help can you provide to restaurants, hotels, and those who want to open their own establishment?
I am an expert in restaurant and hotel service. Our school helps managers and owners of establishments to improve the level of service in their company, improving the professional skills of waiters, bartenders, managers. Our uniqueness lies in the fact that we have the opportunity to conduct individual courses, including practical classes.
Who do you teach?
Waiters, bartenders, restaurant and hotel managers. Thanks to the service training system in the restaurant business, you will receive specific algorithms for working with the team in the establishment and confidence that the level of service in your restaurant will increase. You will receive specific quality indicators on how to evaluate service in detail.
How can I sign up for courses and trainings?
We have created a website https://horecaschool.com.ua/ , where anyone can automatically apply for a course or training they are interested in by indicating their name, email, and phone number. We also publish world news in the field of hotels and restaurants on the website, publish selections of new establishments, and select TOP establishments based on the results of visits.
Mykhailo, you said you were writing a book about the service. Please tell me what kind of book it is?
Yes, for several months now I have been writing a book about service, which will be useful in today's realities of the development of the hotel and restaurant sector. I have not yet come up with a name for the book, but I know for sure that it will be an interestingly presented material with examples and practical advice that can be applied in establishments. It will be a printed edition and also an electronic book, which can be purchased on the website, paying online, and the book will be automatically sent by the system to your email. In the book, I will explain in an accessible way methods for improving the organization of service and kitchen work, the selection of suppliers, tools for motivating and encouraging employees. The main text of the book will be supplemented with practical examples that will familiarize the reader with the realities of the modern hospitality industry. The book will be useful not only for novice restaurateurs, but also for restaurant professionals. Interesting and understandable - everything about the restaurant in one book.
The Hospitality Service School "HoReCa School" can also be found on social networks: Telegram – HORECA SCHOOL, Facebook– Школа Гостинного Сервісу and InstagramHORECA SCHOOL.
